NHTSA Complaint #10216907 — 2002 MAZDA MX-5 MIATA

STRUCTURE:BODY:ROOF AND PILLARS issue reported to NHTSA

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Complaint Details

ODI Number	10216907
Vehicle	2002 MAZDA MX-5 MIATA
Component	STRUCTURE:BODY:ROOF AND PILLARS
Date of Incident	February 1, 2008
Date Filed	February 4, 2008
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

CONVERTIBLE TOP LATCHES DO NOT STAY LATCHED. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A TSB (09-009/03) TELLING THE TECH TO REPLACE THE LATCHES AND STRIKERS WITH A REVISED DESIGN. MAZDA REFUSES TO REPLACE THE UNITS FREE OF CHARGE EVEN THOUGH IT IS OBVIOUSLY A MANUFACTURING DEFECT. TOPS FLYING OPEN ON THE HIGHWAY ARE A MAJOR SAFETY ISSUE AND SHOULD NOT BE FIXED AT THE CUSTOMERS EXPENSE, ESPECIALLY ON A CAR WITH ONLY 28000 MILES. THE CAR HAS ALWAYS BEEN DEALER MAINTAINED AND IS ACTUALLY IN BETTER CONDITION THAN WHEN I BOUGHT IT OFF THE SHOWROOM. MAZDA REFUSES TO REPLACE IT UNDER THE ORIGINAL WARRANTY, OR EVEN THE EXTENDED FACTORY WARRANTY. *TR

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