NHTSA Complaint #10216789 — 2006 JEEP WRANGLER

IN DECEMBER 2007 I WAS SITTING IN MY 2006 JEEP WRANGLER X IN MY DRIVEWAY WITH MY DEFROSTER ON WHEN ABOUT 5 MINUTES LATER I HEARD A POPPING NOISE LIKE WHEN YOU PUT ICE IN A GLASS AND IT STARTS TO GET HOT. I LOOK AROUND AND NOTICED A CRACK IN MY WINDSHIELD COMING FROM UNDER THE BOTTOM SEAL. I CALLED MY DEALERSHIP WHICH THEY TOLD ME IT WAS PROBABLY A CHIP THAT EXPANDED. I BROUGHT IT DOWN AND FOUGHT WITH THE SERVICE MANAGER THAT THIS SHOULD HAVE NOT HAPPENED EVEN IF THERE WAS A CHIP IN THE WINDOW BECAUSE EVERY CAR THAT HAS A CHIP AND TURNS THEIR DEFROSTER ON SHOULD DO THE SAME THING. THE DEALERSHIP TOLD ME I HAD TO PAY FOR THE WINDOW AND THAT IT MIGHT HAPPEN AGAIN. THE INSURANCE I HAVE COVERED MY WINDOW AND NOW AGAIN I LOOKED THE OTHER DAY AND I HAVE ANOTHER CRACK ON THE NEW WINDOW. NOT VERY HAPPY WITH THIS CAR. *TR