NHTSA Complaint #10216294 — 2002 BUICK RENDEZVOUS

I REPORTED A PROBLEM WITH A LEAK IN MY GAS TANK OF MY 2002 BUICK RENDEZVOUS AS A RESULT OF A FAILURE OF A PLASTIC WELD LAST YEAR. I WAS NOTIFIED LAST AUGUST AS A RESULT OF MY LETTER THAT GM WAS RECALLING 20,594 RENDEZVOUS BUT ONLY FROM CERTAIN STATES WHERE THE HEAT CAUSED THE WELD TO FAIL DUE TO EXPANSION AND CONTRACTION. AS MY CAR WAS PURCHASED IN FLORIDA WHERE THE FAILURE RATE WAS NOT GOOD ENOUGH FOR A RECALL MY V.I.N. NUMBER WAS NOT INCLUDED IN THIS RECALL. I WAS TOLD IN SEPT BY AN N.H.S.T.A. REPRESENTATIVE THAT ALTHOUGH I WAS NOT IN THE RECALL I WOULD RECEIVE A SERVICE BULLETIN LETTER FROM GM AND BE ENTITLED TO A REFUND FOR THE COST OF THIS PLASTIC PIECE OF JUNK BUICK HAD INSTALLED. WELL I'VE BEEN IN CONTACT WITH GM AND THE REPRESENTATIVE I AM ASSIGNED TO TOLD ME GM HAS NO PLANS TO REIMBURSE ME FOR THE $700 PLUS I PAID FOR THE TANK. ( I WAS SUCCESSFUL TO GET THEM TO REIMBURSE MY LABOR COST LAST AUGUST OR SO.) I CAN NOT SPEAK WITH ANY GM EXECUTIVES AS MY GM CONTACT INFORMS ME THAT THEIR NAMES AND PHONE NUMBERS ARE CONFIDENTIAL. I HAVE CALLED THE NHSTA REP I WORKED WITH IN THE PAST AND LEFT VOICE MAILS BUT DESPITE 3 SUCH CALLS I HAVE YET TO RECEIVE A CALL BACK. BESIDE WRITING MY STATE SENATORS AND CONGRESSMEN WHO ELSE CAN HELP ME TO GET MY REFUND FOR A GAS TANK THAT SHOULD BE AS A SAFETY FACTOR THE RESPONSIBILITY OF GM NOT THE CONSUMER. *TR