NHTSA Complaint #10216235 — 2004 ISUZU RODEO

WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN