NHTSA Complaint #10216057 — 2008 CHEVROLET MALIBU

I LEASED A NEW 2008 CHEVY MALIBU THE DAY AFTER THANKSGIVING. GREAT CAR, LOVED IT. THEN ON JAN 14TH WHILE DRIVING ON THE FREEWAY (IN THE FAST LANE) MY CHECK ENGINE LIGHT FLASHED ON A COUPLE OF TIMES. CONCERNED I DECIDED MAYBE I SHOULD PULL OFF THE ROAD. LUCKILY THERE WAS AN OFF RAMP CLOSE. AS I PROCEEDED TO THE OFF RAMP I REALIZED THAT THE ENGINE HAD SHUT DOWN SO I WAS NOT ABLE TO DO ANYTHING BUT COAST AS FAR OUT OF THE WAY AS POSSIBLE AND PULL TO THE SIDE OF THE ROAD. SINCE THAT DAY I HAVE BEEN DRIVING A RENTAL CAR, STILL MAKING MY CAR PAYMENT, AND HAVE NO IDEA WHEN I WILL BE GETTING MY REPLACEMENT CAR. THE DEALERSHIP/GM ARE GOING COMPLETELY THROUGH THE CAR THAT BLEW UP AND HAVE AGREED THEY WILL GET ME A NEW CAR, THAT IS MY ONLY OPTION SINCE THEY WON'T REFUND MY MONEY. THE BAD THING IS I HAVE NO IDEA WHEN THEY WILL GET MY REPLACEMENT. I AM STILL MAKING CAR PAYMENTS FOR A NEW CAR THAT I DO NOT HAVE. VERY DISAPPOINTED IN CHEVY AND PROBABLY WON'T BUY ANOTHER ONE FOR A LONG TIME. ONCE THIS LEASE IT UP I AM DONE. WE HAVE PURCHASED SEVERAL CARS FROM THIS DEALERSHIP, COURTESY. THIS INCIDENT HAS SHOWN ME HOW TERRIBLE THEIR CUSTOMER SERVICE IS. THEY NEVER CALL ME, I HAVE TO CALL THEM TO FIND OUT WHAT IS GOING ON. THEY HAVEN'T OFFERED TO REIMBURSE MY CAR PAYMENTS. *TR