NHTSA Complaint #10215840 — 2007 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10215840
Vehicle	2007 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 18, 2008
Date Filed	January 24, 2008
Mileage	5,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I BOUGHT A 2007 IRONMAN FORD EXPLORER IN APRIL. AT ABOUT 5,000 MILES IT STARTED HAVING SHIFTING PROBLEMS. JERKING INTO GEAR AND SURGING FORWARD WHEN STOPPING. I TOOK IT INTO THE DEALERSHIP IN DEC.2007 AT FIRST THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. FOUR DAYS LATER IT WAS BACK AT THE DEALERSHIP AND AFTER THEY DROVE IT FOR A WHILE THEY FINALLY NOTICED THE PROBLEM. THEY RE- PROGRAMMED IT AND IT DROVE FINE FOR ABOUT TWO WEEKS. ON JAN. 18TH IT WAS BACK IN AT THE DEALERSHIP WITH THE SAME PROBLEM NOW THE HAVE HAD IT FOR SEVEN DAYS AND DON'T KNOW WHEN THEY WILL HAVE IT FIXED. *TR

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