NHTSA Complaint #10215569 — 2004 SATURN ION

MY CAR WILL NOT CRANK WHEN THE KEY IS TURNED TO START. IT HAS COMPLETE POWER. THE BATTERY IS WELL WITHIN THE NORMAL LIMITS. THE INSTANCES WHEN THIS OCCUR ALL SEEM TO BE WHEN THE CAR HAS BEEN OUTSIDE AND NOT RUNNING FOR AT LEAST 2 HOURS IN TEMPERATURES IN THE 20 DEGREES FAHRENHEIT RANGE OR COLDER. ALL THE DASH LIGHTS ARE ON, AND ALL THE ACCESSORIES WORK WHEN THE KEY IS TURNED TO START, BUT THE STARTER DOES NOT EVEN ATTEMPT TO TURN. THE "SERVICE ENGINE" MESSAGE FLASHES. I PULLED ALL THE ELECTRICAL RELAYS IN THE FUSE BOX AND THE ENGINE WILL NOW START WITH NO PROBLEM. IT IS A RECURRING PROBLEM WHEN THE WEATHER IS COLD. THE SAME FIX WORKS EACH TIME. THERE IS MOST LIKELY A FAULT IN THE IGNITION SWITCH OR THE PASSLOCK SYSTEM. SHOULD BE RECALLED. *TR