NHTSA Complaint #10215332 — 2002 HONDA GL1800

TL*THE CONTACT OWNS A 2002 HONDA GOLDWING GL 1800. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD DOES NOT ADJUST AND LOCKS IN AN UPWARD POSITION. THE FAILURE REDUCES THE CONTACTS VISIBILITY. THE DEALER REPAIRED THE BODY ADJUSTER, CAM B ADJUSTER, CAM A ADJUSTER, CIR-CLIP, AND THE HOLDER ADJUSTER; HOWEVER, THE FAILURE RECURRED A YEAR LATER. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CAM B AND CAM A ADJUSTERS FAILED AGAIN AND THEY DISABLED THE CENTER LOCK. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE WINDSHIELD IS DESIGNED TO ADJUST UP AND DOWN A FEW INCHES. THE ADJUSTMENT PROCEDURES "TO LOWER: MOVE THE WINDSHIELD UP TO THE UPPER MARK, LOWER IT ALL THE WAY, THEN RAISE TO THE DESIRED POSITION". THE CONSUMER STATED THE FAILURE OCCURRED WHEN WINDSHIELD MOVED TO THE UPPER MARK AND LOCKED IN THAT POSITION. THE FIRST FAILURE OCCURRED AT ABOUT 53,000 AND THE SECOND WAS 61,000. UPDATED 02/19/08 *TR