NHTSA Complaint #10214964 — 2002 NISSAN ALTIMA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10214964
Vehicle	2002 NISSAN ALTIMA
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 10, 2008
Date Filed	January 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RECENT RECALL FOR 2002 NISSAN ALTIMA DATED 11/07/2007. I RECENTLY CALLED NISSAN NORTH AMERICA REGARDING A RECALL I SAW WHILE SURFING THE WEB. I CALLED NISSAN TWICE, NOV. 7, 2007 & JAN. 10. 2008, AND THEY GAVE ME A FILE# AND FAXED ME A LETTER STATING "THESE REPAIRS ARE FREE OF CHARGE TO YOU". YET WHEN I TRIED TO HAVE IT FIXED AT THE NISSAN DEALERSHIP THEY SAID I HAD TO PAY FOR A DIAGNOSTIC OR THEY WOULD NOT FIX IT EVEN UNDER THE RECALL. I HAVE SPENT THOUSANDS OF DOLLARS ALREADY, REGARDING THIS PROBLEM WITH MY 2002 NISSAN ALTIMA SINCE 2007, I AM DISABLED AND ON A FIXED INCOME, THIS CAR PROBLEM HAS PUT ME IN CRITICAL FINANCIAL TROUBLE. WHEN I NOTIFIED NISSAN NORTH AMERICA, INC. OF MY PROBLEM TRYING TO GET IT FIXED THEY TOLD ME TO TRY AGAIN, BECAUSE THEY HAVE NO CONTROL OVER HOW MUCH THE DEALERSHIPS CHARGE. IF I STILL HAD THE PROBLEM GETTING IT FIXED THEY WOULD DEAL WITH MY PROBLEM THEN. DOES INTEGRITY MEAN ANYTHING TO ANYONE ANYMORE? THIS CAR IS A DEATH TRAP. THIS CAR HAS SHUT OFF DURING OPERATION ON THE FREEWAY AT A SPEED OF 70 MPH. IT IS NOT TRUE WHEN ITS SAID IT ONLY STALLS AT LOW SPEED. I AND MY GRANDDAUGHTER ARE A WITNESS TO THAT. DOES ANYONE CARE ABOUT A HUMAN LIFE? *TR

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