NHTSA Complaint #10214895 — 2003 FORD ECONOLINE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10214895
Vehicle	2003 FORD ECONOLINE
Component	VEHICLE SPEED CONTROL
Date of Incident	September 7, 2007
Date Filed	January 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

I RECEIVED A RECALL NOTICE IN 9/07 FROM THE FORD COMPANY CONCERNING MY 2003 MOTORHOME. IT INVOLVED THE SPEED CONTROL DEACTIVATION SWITCH, WHICH THEY SAID WAS DEFECTIVE. WHEN I CONTACTED A LOCAL FORD DEALER AS INSTRUCTED BY THE LETTER, I WAS TOLD THE REPAIR HAD TO WAIT TILL THE PARTS ARRIVED IN DECEMBER. WHEN I CALLED THE DEALER LST WEEK, I WAS TOLD THE PARTS WOULDN'T ARRIVE UNTIL AT LEAST FEBRUARY. I CALLED THE FORD TOLL-FREE NUMBER AND WAS TOLD THE SAME THING. WHY ARE THEY DRAGGING THEIR FEET ON THIS? WHY DOES IT TAKE SO LONG TO GET THE PARTS? *TR

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