NHTSA Complaint #10214874 — 2002 JEEP LIBERTY

CONSTANT POWER TRAIN PROBLEMS WITH VEHICLE. *TR [E-MAIL 1-18-08] IT IS NOT A POWERTRAIN PROBLEM. IT IS REALLY AN ENGINE SLUDGING PROBLEM. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND OUT THIS IS A COMMON PROBLEM FOR CHRYSLER PRODUCTS SUCH AS THE INTREPID AND DURANGO. IT IS NOW STARTING TO SHOW UP ON VEHICLES LIKE MINES, WHICH IS A JEEP LIBERTY. MY VEHICLE'S CHECK ENGINE LIGHT CAME ON DECEMBER 21, 2007 AND IT HAS BEEN AT THE DEALERSHIP FOR REPAIRS EVERY SINCE. I WAS INFORMED IT IS AWAITING A CAMSHAFT THAT IS ON A NATIONWIDE BACKORDER WITH NO ETA. IN MY OPINION, IT IS OBVIOUS OTHER VEHICLES ARE EXPERIENCING SIMILAR PROBLEMS THROUGHOUT THE COUNTRY. THE DEALER REFUSE TO REPLACE THE ENGINE BECAUSE I WAS UNABLE TO PRODUCE ALL OF MY RECEIPTS FOR OIL CHANGES. THE VEHICLE CURRENTLY HAS 61,000 MILES AND I WAS ABLE TO COME UP WITH RECEIPTS FROM 38,000 UP UNTIL THE CURRENT MILEAGE. THIS VEHICLE HAS HAD NUMEROUS PROBLEMS SUCH AS OVERHEATING AND CYLINDER HEAD REPLACEMENT ON NUMEROUS OCCASIONS, 49,622, 51,621, 51,793, 55,182, 57,269 AND FINALLY 61,211, ALL DUE TO ENGINE SLUDGING. I WAS TOLD ALL THE PROBLEMS WERE DUE TO IMPROPER OIL CHANGES AND/OR CHEEP GASOLINE; HOWEVER, I HAVE CHANGED THE OIL IN ACCORDANCE WITH THE MANUFACTURER'S SUGGESTED INTERVALS AND HAVE ALWAYS USED GASOLINE FROM DISTRIBUTORS SUCH AS AMOCO, EXXON AND VALERO. I SUSPECT THIS IN ANOTHER DEFECTIVE CHRYSLER PRODUCT THAT WILL COST THE MANUFACTURER MILLIONS IF THEY DID THE RIGHT THING. WHY IS THERE A SHORTAGE OF CAMSHAFTS FOR THIS VEHICLE? WHY IS THIS PART IN HIGH DEMAND? HOPEFULLY YOUR INVESTIGATION WILL REVEAL WHAT IS TRULY GOING ON. CHRYSLER IS TRYING TO MAKE IT LOOK LIKE IT IS THE OWNERS WHO ARE AT FAULT BUT IN REALITY, ITS ANOTHER DEFECTIVE PRODUCT THEY HAVE PUT ON THE MARKET. THANKS FOR YOUR RESPONSE AND YOUR COOPERATION IN THIS MATTER IS GREATLY APPRECIATED.