NHTSA Complaint #10214834 — 1999 FORD CONTOUR UNKNOWN OR OTHER

Complaint Details

ODI Number	10214834
Vehicle	1999 FORD CONTOUR
Component	UNKNOWN OR OTHER
Date of Incident	September 20, 2002
Date Filed	January 14, 2008
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE DASHBOARD NEEDED TO BE REPLACED. AFTER THE REPLACEMENT WAS MADE, THE DASHBOARD DEVELOPED A GAP NEXT TO THE PASSENGER SIDE VENT, WHICH OVER TIME, CAUSED THE VENT TO SINK BEHIND THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KEN GORDON FORD) AND HAD IT REPAIRED. WHILE DRIVING APPROXIMATELY 55 MPH UNDER NORMAL CONDITIONS, THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE THERMOSTAT WAS REPAIRED. A FEW DAYS LATER THE VEHICLE OVERHEATED AGAIN. THE CONTACT DISCOVERED THAT THE TIMING BELT AND WATER PUMP NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

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