NHTSA Complaint #10214320 — 2005 TOYOTA SIENNA

I AM HAVING TROUBLE WITH THE SIDE POWER SLIDING DOORS. TOOK IT TO THE DEALER TWICE AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. SERVICE BULLETIN WAS PERFORMED ON A RATTLE. DEALER ALWAYS TELLS ME THAT THEY CANNOT DUPLICATE THE PROBLEM- BUT THE PROBLEM IS STILL THERE WHEN I GET HOME! THE SLIDING BACK DOORS OPEN BUT WILL NOT SHUT ONCE PUSHING ANY BUTTON AND I HAVE TO DO IT MANUALLY, MEANING THAT I WOULD HAVE TO HIT THE REMOTE A COUPLE OF TIMES TO GET IT TO OPEN. BOTH SLIDING DOORS STUCK CLOSED. THEY WOULD NOT WORK WITH THE BUTTON ARE MANUALLY. AT TIMES I CAN'T OPEN IT USING EITHER INSIDE OR OUTSIDE DOOR HANDLE, NOR HAS JIGGLING THE DOOR LOCK. THERE IS A NOISE THAT THE DOORS NORMALLY MAKE. THIS DOES NOT HAPPEN EVERY TIME I TRY TO OPEN AND CLOSE THE DOORS- ONLY SOMETIMES! SO, YES IT IS HARD TO TAKE IT TO THE DEALER AND ABLE TO SHOW HIM THE BROKEN PART!! I FEAR THAT THE DOORS ARE GOING TO OPEN AND HAVE THE KIDS FALL OUT OR SOMETHING! LIFT GATE UNEXPECTEDLY CLOSED WHILE STANDING AT THE BACK OF THE VAN. AT ONE TIME THE REAR DOOR LIGHT ON THE DASH STAYED ON WHEN THE DOOR WAS CLOSED. I PUSHED THE BUTTON ON THE B-PILLAR AND THE REMOTE INSIDE THE VEHICLE AND THE DOOR DID NOT OPEN. I MANUALLY CLOSED THE REAR DOOR AND THE LIGHT WAS STILL ON. EVENTUALLY THE LIGHT WHEN OFF THE AUTOMATIC CONTROL WORKED. ONE TIME THE DRIVER SIDE SLIDING DOOR STARTS TO OPEN WHEN I TRY TO OPEN IT USING EITHER BUTTON ON B-PILLAR OR REMOTE. IT STARTS MOVING BUT ONLY MOVES MAY BE ABOUT 2-3MM - THAT'S RIGHTS, ABOUT 1/12 OF AN INCH. I CAN HEAR THE MOTOR WORKING FINE, AND NO SOUND IS DIFFERENT FROM THE SOUND THE PASSENGER SIDE DOOR MAKES WHEN OPENING OR CLOSING (PASSENGER SIDE SLIDING DOOR WORKS FINE). NOW, WHEN I TRY TO OPEN DRIVER SIDE DOOR USING THE DOOR HANDLE, NOTHING HAPPENS NO MOTOR ACTIVATION, NO NOTHING. THE DOOR HAS EVEN CLOSED ON IT OWN WHEN MY WIFE WAS GETTING OUT OF IT AND I CAN OPERATE THE VEHICLE WITH THE SIDE DOOR OPEN. *TR