NHTSA Complaint #10214200 — 2004 SUBARU OUTBACK

THE CRUISE CONTROL ON MY 2004 SUBARU OUTBACK WILL DISCONNECT ON ITS OWN AT RANDOM AFTER BEING SET. IT HAS DONE THIS SINCE SHORTLY AFTER I BOUGHT IT NEW, AND I HAVE REPORTED THIS NUMEROUS TIMES DURING THE WARRANTY PERIOD TO SUBARU DEALERSHIPS, WHO HAVE ATTEMPTED TO REPLICATE AND/OR REPAIR IT, ALL TO NO AVAIL. IT USED TO BE THAT IT WOULD USUALLY DISCONNECT AFTER I HAD DRIVEN FOR APPROX. 1 1/2 HOUR. NOW, IT DISCONNECTS IN UNDER 1/2 HOUR ON DRIVES. IT WILL NOT RESET AND STAY SET, AND WILL CONTINUALLY REFUSE TO ACCEPT TO "RESUME" OR "SET" AFTER IT INITIALLY DISCONNECTS. THIS HAS RESULTED IN SITUATIONS WHERE SPEED HAS ABRUPTLY DROPPED, NEARLY CAUSING ACCIDENTS FROM FOLLOWING VEHICLES OVERRUNNING ME. LOOKING AROUND ONLINE, THERE ARE REPORTS THAT THIS IS A KNOWN PROBLEM FOR SUBARU'S, BUT THERE HAS BEEN NO FIX OR RECALL MADE, AND SUBARU HAS SEEMINGLY MADE NO EFFORT TO FIX THIS PROBLEM. INCIDENT DATE IS MOST RECENT DATE IT HAS DISCONNECTED, AND THE NUMBER OF FAILURES IS PROBABLY UNDERESTIMATED. *TR