NHTSA Complaint #10214183 — 2001 LINCOLN LS SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10214183
Vehicle	2001 LINCOLN LS
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	July 16, 2007
Date Filed	January 8, 2008
Mileage	74,567 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD POPPING NOISE COMING FROM THE LOWER BALL JOINTS. THE DEALER REPLACED THE DRIVER SIDE BALL JOINTS AND THE TIE ROD. SEVERAL MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), ALTHOUGH SHE WAS EXPERIENCING A SIMILAR FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 74,567 AND CURRENT MILEAGE WAS 80,000. UPDATED 3/5/08 *CN THE CONSUMER STATED WENT TO JONES FORD AND INFORMED HER THAT SHE DOES NEED REPAIR ON THE VEHICLE. UPDATED 03/05/08 *TR

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