NHTSA Complaint #10214093 — 2006 FORD F-150

TL*THE CONTACT OWNS A 2006 FORD F-150. THE CONTACT STATED THAT AT 395 MILES, THE PASSENGER SIDE FRONT BUMPER WAS BENT AND THE BED WAS ALIGNED IMPROPERLY. THE FORD DEALER REPAIRED THE VEHICLE FOR FREE. THE INSIDE OF THE FRONT TIRES HAD SEVERE EDGE WEAR BECAUSE OF AN ISSUE WITH THE ALIGNMENT ONCE AGAIN AT 4,076 MILES. THE DEALER PERFORMED A 4-WHEEL ROTATION AND ALIGNED THE VEHICLE. THE CONTACT TOOK THE VEHICLE BACK AT 11,000 MILES FOR THE SAME FAILURE. HE ALSO STATED THAT THE STEERING WHEEL VIBRATED WHEN DRIVING 70 MPH. THE DEALER CHANGED THE DRIVER SIDE FRONT TIRE, FRONT SHOCK ABSORBER, AND PERFORMED ANOTHER WHEEL ALIGNMENT. THE CONTACT TOOK THE VEHICLE BACK AND THE DEALER CALLED FORD MOTOR COMPANY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO MISSION VALLEY FORD FOR A WHEEL ALIGNMENT. THEY PERFORMED A WHEEL ALIGNMENT AND INFORMED HIM TO COME BACK FOR A FOLLOW-UP VISIT AFTER 1,000 MILES. THE CONTACT OBEYED AND THE VEHICLE WAS FOUND TO BE OUT OF ALIGNMENT ONCE AGAIN. MISSION VALLEY FORD CALLED FORD MOTOR COMPANY AND THE CONTACT WAS THEN ADVISED TO TAKE THE VEHICLE TO SUNNYVILLE FORD. FORD AUTHORIZED FOUR NEW TIRES AND AN ALIGNMENT AT 18,456 MILES. HE WAS ADVISED ONCE AGAIN TO TAKE THE VEHICLE BACK AFTER 1,000 MILES FOR A FOLLOW-UP VISIT. THE FRONT TIRES WERE FOUND TO HAVE INSIDE EDGE WEAR AND THE DEALER ROTATED THEM AND PERFORMED ANOTHER ALIGNMENT. THE CONTACT TOOK THE VEHICLE BACK AT 19,640 MILES AND THEY ROTATED THE TIRES ONCE MORE. THE CONTACT TOOK THE VEHICLE BACK AFTER 1,000 MILES. AFTER THAT, HE WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 21,056 AND FAILURE MILEAGE WAS 4,076.