NHTSA Complaint #10213753 — 2002 VOLVO XC70 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10213753
Vehicle	2002 VOLVO XC70
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 15, 2007
Date Filed	January 4, 2008
Mileage	71,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TRANSMISSION ON MY 2002 VOLVO V70 XC STARTED TO EXHIBIT SHIFT FLARE AND HARSH SHIFTING THAT GAVE CONTROL PROBLEMS AT LOW AND HIGH SPEEDS. DEALER DOWNLOADED NEW TRANSMISSION SOFTWARE AND INSPECTED AND CLEANED THE TCM (THROTTLE CONTROL MODULE). TCM WAS NOT REPLACED AS DEALER CLAIMED IT WAS NOT PART OF RECALL PROGRAM. HAVE DRIVEN THE CAR FOR THE LAST FEW WEEKS WITH NO NOTICEABLE DIFFERENCE IN SHIFTING PROBLEMS. CONTACTED VOLVO NORTH AMERICA'S CONSUMER SUPPORT TO FILE REPORT THIS MORNING. VISITED SEVERAL ONLINE FORUMS CONCERNING THE ISSUE AND FOUND THOUSANDS OF POSTS REGARDING SIMILAR PROBLEMS WITH CARS USING ASIN-WARNER AW55-50 GEARBOX. ESPECIALLY HELPFUL WERE POSTS AT VOLVO- FORUMS.COM AND SWEDESPEED.COM. ONE POST WAS FROM USED VOLVO DEALER COMPLAINING OF THE EFFECT ON HIS BUSINESS IN 2001-2003 VOLVO CARS SAYING THAT THE PROBLEM WAS WORSE THAN THE ETM RECALL ISSUE. THIS IS A SERIOUS PROBLEM EFFECTING THE SAFETY OF THOUSANDS OF VOLVO DRIVERS. VOLVO NEEDS TO CORRECT THE PROBLEM.*CN

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