NHTSA Complaint #10213730 — 2001 LINCOLN LS SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10213730
Vehicle	2001 LINCOLN LS
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	November 15, 2007
Date Filed	January 4, 2008
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE LOWER BALL JOINT FRACTURED. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC THAT CONFIRMED THAT THE LOWER BALL JOINT HAD FRACTURED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE WENT TO ANOTHER DEALER AND THE REPRESENTATIVE DID NOT BOTHER TO ENTER THE VIN INTO THE SYSTEM; HOWEVER, THEY STATED THAT THERE WAS NEVER A RECALL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 81,000 AND CURRENT MILEAGE WAS 82,000.

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