NHTSA Complaint #10213714 — 2004 FORD EXPLORER SPORT TRAC VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10213714
Vehicle	2004 FORD EXPLORER SPORT TRAC
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	January 3, 2008
Date Filed	January 4, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CRUISE CONTROL HAS FAILED AND NEEDED TO BE REPAIRED 3 TIMES IN THE PAST YEAR AND A HALF. THE DEALER TELLS ME THAT THE SWITCH IN THE STEERING WHEEL IS DEFECTIVE, BUT I DO NOT BELIEVE HIM. HOW CAN THE SAME SWITCH FAIL AND BE REPLACED 3 TIMES. IT IS SOMETHING DEEPER IN THE SYSTEM, HOWEVER CHANGING THE SWITCH OUT ALLEVIATES THE PROBLEM FOR A WHILE. NOW THAT THE TRUCK IS OUT OF WARRANTY, IT WILL BECOME A MAJOR HEADACHE. *CN

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