NHTSA Complaint #10213694 — 2002 DODGE RAM 1500

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10213694
Vehicle	2002 DODGE RAM 1500
Component	AIR BAGS
Date of Incident	September 15, 2007
Date Filed	January 4, 2008
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

EXCESSIVE CRACKS HAVE FORMED IN BOTH DASHBOARD PIECES. THE PLASTIC HAS BECOME VERY BRITTLE AND SHARP PIECES ARE BEGINNING TO FALL INTO THE WIRING UNDERNEATH. NOTHING PARTICULAR HAPPENED THAT CAUSED IT, THEY JUST APPEARED OVERNIGHT. CONVERSATIONS WITH THE LOCAL DODGE DEALER AND CHRYSLER CUSTOMER SERVICE YEILDED NO ASSISTANCE. I AM CONCERNED OF THE SHARP EDGES OF THE PLASTIC FALLING INTO THE DASHBOARD WIRING AND CAUSING ELECTRICAL FAILURES WHILE DRIVING OR, IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF THE SHATTERING PLASTIC IMPALING THE DRIVER OR PASSENGER. *CN

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