NHTSA Complaint #10213437 — 2000 DODGE RAM 3500 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10213437
Vehicle	2000 DODGE RAM 3500
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	November 2, 2007
Date Filed	January 2, 2008
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED EXCESSIVE CRACKING ON THE INSTRUMENT CONTROL PANEL CLUSTER. THE CRACKING HAS PROGRESSIVELY WORSENED AND CREATED A LARGE HOLE IN THE PANEL, CAUSING PARTICLES TO FALL INWARDS. THE DEALER STATED THAT THE FAILURE WAS A COMMON OCCURRENCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 170,000.

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