NHTSA Complaint #10213325 — 2005 FORD TAURUS

AFTER IT RAINS, THE PASSENGER SIDE FLOORBOARD IS SOAKED. THERE IS ALSO RUST ON THE METAL PARTS IN THE GLOVE BOX AS WELL AS DRIP STAINS. I HAVE REPORTED THIS SEVERAL TIMES TO THE DEALER SINCE I PURCHASED THE CAR AND WAS TOLD IT IS JUST MOISTURE CAUSING THE RUST (SUCH A LIE). THEY SAID THE SMELL IN THE VENTS WAS CAUSED BY A SMALL BUILD UP OF WATER IN THE AIR VENT RESERVOIR. I HAVE ONLY 17,000 MILES ON MY 2005 TAURUS (WHICH I PURCHASED IN SEPTEMBER, 2006 WITH ONLY 247 MILES ON IT) BUT THE MANUFACTURERS WARRANTY JUST EXPIRED THIS MONTH. I DO HAVE A 6 YEAR EXTENDED WARRANTY. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TREATED VERY RUDELY BY THE SERVICE MANAGER. HE SAID I WOULD HAVE TO PAY $100.00 TO "INVESTIGATE" THE PROBLEM AND THAT IT IS MOST LIKELY NOT UNDER WARRANTY. THIS PROBLEM SEEMS TO BE OCCURRING IN MANY SABLE AND TAURUS CARS YET FORD HAS NOT RECALLED THIS PROBLEM. IT SEEMS TO BE A MAJOR PROBLEM IN THESE FORD VEHICLES AND FORD SHOULD TAKE RESPONSIBILITY FOR THIS AND FIX IT AT THEIR COST. HOW QUICK THEY ARE TO TAKE MY MONEY TO BUY THE CAR AND THE EXTENDED WARRANTY YET THEY WILL NOT FIX NOR ACKNOWLEDGE PUBLICLY THIS PROBLEM (WHICH THEY CREATED). PLEASE INVESTIGATE AND TELL FORD TO DO A RECALL. *TR