NHTSA Complaint #10213303 — 2007 CHEVROLET C6500

WE HAVE A CHEVY CONVERSION VAN (1500), BOUGHT BRAND NEW (27 MILES APPROX), WE JUST LOVE IT. HOWEVER, WHAT HAS BEEN HAPPENING IS CRAPPY-AND THIS IS AN EXPENSIVE VAN! PROBLEM-THE HEATER WILL NOT STAY ON-IF YOU HAVE ON HIGH AND TURN IT DOWN YOU DO NOT KNOW IF THE HEAT AND/OR THE BLOWER WILL COME BACK ON AND THIS HAPPENS OFF AND ON. WE TOOK A TRIP ON THIS DATE MENTIONED AND THIS WAS THE WORSE...IT IS A COLD AREA IN WHICH WE TRAVELED FOR OUR FAMILY AND THE TEMP WAS IN THE TEENS--NO HEAT OUT OF 5 HOURS ON THE 6 HOUR TRIP IF IT WASN'T FOR A SLEEPING BAG, I WOULD HAVE BEEN FROZEN (MY HUSBAND WAS DRIVING). SHORT STORY, INSIDE THE CHEVY DEALERSHIP NOW 3 TIMES--AND THEY STILL SAY NOTHING IS WRONG...EVEN WHEN WE DROPPED OFF THE VAN AND WE SHOWED THEM THAT IT WAS NOT WORKING AND THEY SAW THIS FOR THEMSELVES. COME ON CHEVY GET WITH THE PROGRAM AND GET THE HEATER/VENTS OR WHATEVER CHANGED OUT AND WORKING PROPERLY. I AM NOT HAPPY AND I WANT TO KEEP THE VAN BUT NOT UNDER THESE CONDITIONS. IF ANYONE ELSE IS HAVING THIS SAME PROBLEM-WRITE IT UP HERE! WE CANNOT BE EXPECTED TO DRIVE A BRAND NEW MACHINE AROUND WITHOUT ANY HEAT. *TR