NHTSA Complaint #10213046 — 2007 CHRYSLER PT CRUISER

ON DECEMBER 24, 2007 I TOOK MY 2007 PT CRUISER, THAT IS ONLY 6 MONTHS OLD, TO FIRESTONE TO BE CHECKED ON CAUSE I NOTICED I WAS LEAKING OIL. THEY PROCEEDED TO TAKE MY CAR PUT IT ON THE LIFT AND NOTICED IT WAS LEAKING DRAMATICALLY. THEY THEN TOLD ME THAT I HAD MAJOR ENGINE TROUBLE AND NEEDED TO HAVE IT CHECKED OUT. I WENT TO SEARS AUTO CENTER I PULLED IN FRONT WITHIN 10 MINUTES ALL THE OIL IN THE CAR WAS ON THE GROUND. I HAD THEM LOOK AT IT AND THEY SAID MY CAR HAS MAJOR ENGINE TROUBLE. I HAD MY CAR TOWED TO THE DEALERSHIP WHICH I BOUGHT IT. ON DECEMBER 26. 2007 I GOT A PHONE CALL SAYING THEY HAD TO ORDER THE SMALL BLOCK FOR THE CAR BECAUSE A BEARING IN THE CRANKSHAFT WENT AND BLEW THE BOTTOM HALF OF THE ENGINE OUT AND IT WOULD COST ABOUT $6,000 TO FIX. HE ALSO TOLD ME THE PART WOULD BE IN FRIDAY DECEMBER 28, 2007 BUT HE HAD NO IDEA WHEN IT WOULD GET DONE BECAUSE OF THE AMOUNT OF WORK THAT NEEDED DONE. I THEN CONTACTED CHRYSLER BECAUSE I FEEL UNSAFE IN A CAR THAT NO WARNING LIGHTS COME ON AND THAT NEEDED MAJOR ENGINE REPAIR WITHIN THE FIRST SIX MONTHS. AFTER IT'S FIXED I'M WORRIED IT IS GOING TO HAPPEN AGAIN. THEY ADVISED ME I COULD TRADE IT IN FOR SOMETHING ELSE BUT I WOULD HAVE TO CARRY THE BALANCED OWED OVER. THE DEALERSHIP DIDN'T WANT TO GIVE ME MUCH FOR IT. I CALLED CHRYSLER FINANCIAL AND THEY ADVISED ME TO CONTACT MY ATTORNEY GENERAL'S OFFICE TO SEE ABOUT A LEMON LAW OR A BUY BACK BECAUSE A CAR THAT IS ONLY 6 MONTHS OLD SHOULD NEED WORK THAT EXTENSIVE. I THEN CONTACTED CHRYSLER TO SEE IF THEY COULD JUST REPLACE THE CAR BECAUSE OF THE AMOUNT OF DAMAGE WAS DONE. THEY THEN ADVISED ME THEY WOULD SEND THE DEALERSHIP ALL THE PAPER WORK THAT IS NEEDED TO DOCUMENT THE DAMAGE AND FOR ME TO CONTACT THE ATTORNEY GENERAL'S OFFICE TO SEE IF THE COMPANY IS REQUIRED TO BUY BACK THIS VEHICLE THAT NEEDED THIS EXTENSIVE WORK DONE TO IT. *TR