NHTSA Complaint #10212861 — 2006 BMW 5 SERIES ELECTRICAL SYSTEM:SOFTWARE

Complaint Details

ODI Number	10212861
Vehicle	2006 BMW 5 SERIES
Component	ELECTRICAL SYSTEM:SOFTWARE
Date of Incident	December 10, 2007
Date Filed	December 26, 2007
Mileage	51,574 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2006 BMW 525I. WHILE DRIVING BETWEEN 25-30 AND 60-65 MPH, THE VEHICLE STALLS. THE ENTIRE I-DRIVE (COMPUTER SYSTEM) FREEZES AND THE VEHICLE HAS TO BE PULLED OVER AND RESTARTED. CURRENTLY, THE STALLING OCCURS WEEKLY, WHEREAS INITIALLY, IT OCCURRED EVERY FEW MONTHS. THE DEALER KEEPS THE VEHICLE FOR AT LEAST THREE DAYS EACH TIME THE FAILURE OCCURS. THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES AND THEY HAVE INSTALLED NEW SOFTWARE. HOWEVER, AFTER A MONTH, THE FAILURE RECURS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 51,574.

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