NHTSA Complaint #10212459 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10212459
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	October 26, 2007
Date Filed	December 20, 2007
Mileage	37,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

LIFT GATE FAILED TO OPEN ALL THE WAY QUITE OFTEN AND THEN BEGAN TO FAIL IN OCTOBER OF 2007. I WAS LOADING AND THE GATE FELL UNEXPECTEDLY AND I COULD NOT GET OUT FROM UNDER IT. THOUGH I WAS NOT INJURED, IT HAPPENED SEVERAL TIMES. I HAVE REPLACED THE WHOLE DOOR SINCE THEN AND THE STRUTS. THE DOOR AND STRUTS ARE NOT EVEN TWO MONTHS OLD AND I HAVE THE SAME PROBLEM. THE DOOR IS UNSAFE AND UNRELIABLE. HOW MANY PEOPLE ARE PUTTING UP WITH THIS AND GETTING LUCKY? THOSE GATES ARE VERY HEAVY. IT FELL ON MY HUSBAND WHO IS 215 POUNDS AND HE ALMOST COULD NOT GET OUT, EITHER. *TR

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