NHTSA Complaint #10212372 — 2005 MAZDA TRIBUTE

DURING THE LAST STATE INSPECTION, IT WAS BROUGHT TO MY ATTENTION THAT ALL 4 TIRES ON MY 2005 MAZDA TRIBUTE WERE WORN ON THE INSIDE EDGE ONLY. THE SERVICE ADVISOR STATED THAT HE HAD SEEN THIS PROBLEM BEFORE AND THAT THE SOLUTION TO THIS ISSUE WAS TO JUST REPLACE THE TIRES. THE CAR HAS 26,843 MILES ON IT, HAS NEVER BEEN DRIVEN OFF-ROAD OR USED TO TOW ANYTHING. I COULD UNDERSTAND WEAR ACROSS THE TREAD, BUT THIS IS LIMITED TO JUST THE INSIDE EDGE. I CALLED THE MAZDA CUSTOMER SERVICE CENTER IN CALIFORNIA AND AFTER SPEAKING TO A MANAGER A REPRESENTATIVE DID STATE TO ME THAT HE HAD HEARD OF THIS PROBLEM BEFORE AS WELL. I DID TALK TO CONTINENTAL, THE TIRE MANUFACTURE AND THEY TOLD ME THAT FIRST OF ALL THERE IS NO WARRANTY ON OEM TIRES, AND THIS KIND OF WEAR CAN ONLY MEAN THERE IS SOMETHING WRONG WITH THE CAR. I HAVE DOCUMENTED SERVICE RECORDS AND THE MAINTENANCE SCHEDULE HAS BEEN FOLLOWED TO THE LETTER INCLUDING TIRE ROTATION. THE FINAL DECISION TO HELP ME WAS THE DISTRICT MANAGER FROM MAZDA AND HE TOLD ME QUOTE ?THE CAR HAS 30,000 MILES ON IT, YOUR LUCKY TO GET THAT KIND OF MILEAGE FROM THOSE TIRES, YOU SHOULD JUST GET NEW ONES? I AM ALSO AFRAID THAT JUST PUTTING NEW TIRES ON THE CAR WILL ONLY BE A BAND-AID AND I WILL HAVE THIS PROBLEM AGAIN IN 30,000 MILES. *TR