NHTSA Complaint #10212325 — 1993 FORD FESTIVA

TL*THE CONTACT OWNS A 1993 FORD FESTIVA. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE WHEEL SUSTAINED A DENT IN THE METAL COVERING. THE DEALER STATED THAT THE FRONT CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE CONTACT PAID FOR THE REPAIR. SOON AFTER THE REPAIR WAS PERFORMED, HE LEARNED OF NHTSA CAMPAIGN ID NUMBER 96E017000 (SUSPENSION: FRONT:CONTROL ARM). THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE REPAIR COSTS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000 AND FAILURE MILEAGE WAS 113,628. UPDATED 02-14-08 *BF UPDATED 02/14/08 *TR