NHTSA Complaint #10212201 — 1999 AUDI A6 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Complaint Details

ODI Number	10212201
Vehicle	1999 AUDI A6
Component	ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Date of Incident	December 13, 2007
Date Filed	December 18, 2007
Mileage	95,750 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

DECEMBER 13, 2007 AUDI OF ROCHESTER HILLS 45441 DEQUINDRE ROAD ROCHESTER HILLS, MICHIGAN 48307 ATTENTION: SERVICE MANAGER SUBJECT: SAFETY CONCERN 1999 AUDI A6 AVANT TO WHOM IT MAY CONCERN: THIS EVENING, SHORTLY AFTER TURNING ON THE SEAT HEATER (WHICH AUTOMATICALLY TURNS ON THE STEERING WHEEL HEATER) I NOTICED A STRONG ODOR (BURNING PLASTIC) & SMOKE BEING EMITTED FROM THE STEERING WHEEL. THE SMOKE WAS COMING FROM BEHIND THE HORN/AIRBAG MODULE. I TURNED OFF THE SEAT HEATER, BUT THAT DID NOT STOP THE STEERING WHEEL FROM CONTINUING TO HEAT-UP AND EMIT SMOKE. I HAD TO ROLL DOWN THE WINDOWS AND OPEN THE SUNROOF (VERY ENJOYABLE IN 30 DEGREE TEMPERATURE!) IN ORDER TO BE ABLE TO VENTILATE THE CABIN & BE ABLE TO DRIVE THE VEHICLE HOME. AFTER ARRIVING HOME, I LOCATED THE FUSE RELATED TO THE STEERING WHEEL HEATER AND REMOVED IT SO THAT I COULD DRIVE THE VEHICLE TO YOUR SHOP. (THE FUSE IS IN THE CENTER CONSOLE.) THIS OBVIOUSLY POSES THE FOLLOWING SAFETY RISKS: FIRE HAZARD EMISSION OF TOXIC FUMES IN THE CABIN RISK OF INADVERTENT AIRBAG DEPLOYMENT PLEASE HAVE THE PROBLEM INVESTIGATED AND CONTACT ME WITH THE FINDINGS, AS SOON AS POSSIBLE. SINCERELY, KEN GUITY *TR

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