NHTSA Complaint #10212162 — 2007 CHEVROLET SILVERADO 2500

VEHICLE WAS PURCHASED NEW ON 5/10/2007. ON 7/20/2007 WHILE PARKED IN THE DRIVEWAY THE VEHICLE CAUGHT FIRE. THE FIRE DEPT. AND POLICE DEPT. AT THE SCENE AT THE TIME OF THE FIRE MADE REPORTS STATING THE FIRE STARTED INSIDE THE CAB OF THE VEHICLE, MOST PROBABLY AT THE LEFT REAR CORNER OF THE CAB. MOST PROBABLY CAUSED BY AN ELECTRICAL MALFUNCTION. THERE WAS SOME TRASH LOCATED IN THE BED OF THE TRUCK WHICH AFTER THE REAR WINDOW BLEW OUT, CAUGHT FIRE AND CAUSED DAMAGE TO THE BED AREA AS WELL. OVER $7000.00 DAMAGE DONE TO THE INSIDE OF THE CAB. AND TO THE BOX OF THE TRUCK. THIS IS WHAT THE INSURANCE CO PAID TO REPAIR THE TRUCK. WHEN THE DEALERSHIP WAS CALLED AND THE FIRE WAS REPORTED TO THEM. THEIR REPLY"CALL YOUR INSURANCE COMPANY" WHEN EXPLAINED THAT THE FIRE DEPT AND THE POLICE DEPT REPORTS STATED THE FIRE STARTED IN THE CAB OF THE TRUCK, AND MOST PROBABLY AN ELECTRICAL MALFUNCTION, THEIR REPLY AGAIN "CALL YOUR INSURANCE COMPANY" THE INSURANCE COMPANY REPAIRED THE BODY AND INTERIOR DAMAGE CAUSED BY THE FIRE, AND IS IN SUBUGATION WITH CHEVROLET TO RECOUP THEIR LOSSES. AS YET CHEVROLET HAS DONE NOTHING TO CORRECT THE ELECTRICAL PROBLEM, AND EVEN DENIES THERE IS AN ELECTRICAL MALFUNCTION. ON 12/11/2007 AT APPROX 8:15 AM I OBSERVED THAT THE TRUCK AFTER BEING PARKED OVERNIGHT IN THE DRIVEWAY. AND COVERED WITH SNOW AS THERE WAS ABOUT 7" OF SNOW FALL OVER NIGHT, THE REAR WINDOW WAS COMPLETELY DEFROSTED. THE TEMPERATURE AT THAT TIME WAS 28 DEG. F. THERE HAS BEEN NO CONTACT FROM CHEVROLET TO ME SINCE THE BETTER BUSINESS BUREAU AUTO LINE PROGRAM WILL NOT ARBITRATE BECAUSE THERE IS PROPERTY DAMAGE . *TR