NHTSA Complaint #10212064 — 2007 KIA SORENTO

ON NOVEMBER 17, 2007 I PURCHASED A KIA SORENTO SUV. SINCE THAT DATE, THE PASSENGER SEAT AIRBAG IS DISABLED ALL OF THE TIME WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. OTHER ADULTS WHO WEIGH MORE WILL ALLOW THE LIGHT TO GO OUT, BUT NEVER FOR MY WIFE. I RETURNED THE CAR TO THE DEALER FOR SERVICE WHO INFORMED ME THAT THERE IS NOTHING THAT THEY CAN DO. I CONTACTED KIA CUSTOMER SERVICE AND THEY INDICATED THAT A REGIONAL WARRANTY REP WILL LOOK AT IN JANUARY, BUT IF HE SITS IN THE SEAT AND THE LIGHT GOES OUT, THERE IS NOTHING THAT THEY WILL DO. MY WIFE IS AN AVERAGE ADULT WHO WEIGHS ENOUGH THAT THE AIRBAG DISABLING FEATURE SHOULD TURN OFF WHEN SHE SITS IN THE SEAT. *TR