NHTSA Complaint #10212050 — 2000 CHRYSLER LHS

I OWN A 2000 CHRYSLER LHS AND WE BOUGHT THE CAR BACK IN 2002 WITH 36*** MILES ON IT. AROUND 15,000 MILES AFTER BUYING THE CAR, MY WIFE WAS GOING TO MAKE A LEFT HAND TURN OUT OF A PARKING LOT WHEN THE STEERING LOCKED UP. WE HAD THE CAR TOWED TO A LOCAL SHOP AND THEY INFORMED US THAT THE RACK WOULD HAVE TO BE REPLACED. AFTER PAYING A THOUSAND PLUS, WE WERE BACK UP AND GOING. WE NEVER HEARD ANY MORE THAN RACK FAILURE. NOW FAST FORWARD TO FRIDAY DECEMBER 14TH, 2007, I WAS GETTING READY TO LEAVE WORK AND THE CAR LOST ALL POWER STEERING. I LIMPED IT HOME (ABOUT 20 MILES) AND STARTED CONTACTING A REPAIR SHOP. I WOUND UP MUSCLING THE CAR TO MY LOCAL DODGE DEALERSHIP AND THEY SAID THAT THE POWER STEERING PUMP HAS GONE BAD. THE CAR NOW HAS 150,000 MILES ON IT AND WE ARE LOOKING AT ANOTHER $600 BILL. THE POWER STEERING PUMP WAS NOT REPLACED TO MY KNOWLEDGE AT THE TIME OF THE RACK REPLACEMENT. BOTH INSTANCES OCCURRED AT A SPEED OF LESS THAN 5 MPH. *TR