NHTSA Complaint #10211823 — 2001 DODGE RAM 1500 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10211823
Vehicle	2001 DODGE RAM 1500
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	October 1, 2007
Date Filed	December 13, 2007
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKING AND FALLING APART. THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO OPEN CAMPAIGN ON THIS DEFECT. ONE OF THE PLASTIC PIECES FROM THE INSTRUMENT PANEL FELL INTO THE AIR VENT WHEN HE ACTIVATED THE AIR CONDITIONING SYSTEM. THE PIECE OF PLASTIC CUT HIS WIFE'S EYE. THE MANUFACTURER STATED THAT THEY COULD REPLACE THE INSTRUMENT PANEL AT THE COST OF $500. THE FAILURE MILEAGE WAS 81,000 AND CURRENT MILEAGE WAS 84,000.

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