NHTSA Complaint #10211408 — 1997 MITSUBISHI GALANT

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT issue reported to NHTSA

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Complaint Details

ODI Number	10211408
Vehicle	1997 MITSUBISHI GALANT
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	February 10, 2007
Date Filed	December 10, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

RECEIVED RECALL FOR LOWER BALL JOINT IN 2001. BECAUSE THEY DIDN'T SHOW DAMAGE, THE DEALER ONLY LUBRICATED THEM. THE RIGHT ONE WENT OUT ALONG WITH THE TIE ROD END IN 2/07. I HAD IT REPAIRED BY AN INDEPENDENT MECHANIC, WHICH COST OVER $600.00. NOW, THE LEFT ONE IS GOING OUT. LUBRICATING A DEFECTIVE ASSEMBLY IS LIKE PUTTING ON A BANDAID, WHICH HAS NOW PROVEN TO BE THE CASE WITH BOTH LOWER BALL JOINTS HAVING TO BE REPLACED PLUS A TIE ROD END. I'M NOT ONLY UPSET ABOUT THE COST OF THE REPAIR, BUT THE SAFETY ISSUE IS MUCH MORE OF A CONCERN. HEARING A NOISE COMING FROM YOUR FRONT END CAN BE ANYTHING AND IGNORED, BUT IGNORING THIS PARTICULAR NOISE PUTS THE DRIVER AND ANYONE AROUND THEM AT A VERY HIGH RISK OF INJURY OR EVEN DEATH. IS THE DEALER LIABLE FOR THIS REPAIR BECAUSE THEY WERE CONSIDERED DEFECTIVE ASSEMBLIES IN THE FIRST PLACE? *TR

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