NHTSA Complaint #10211317 — 2002 CHEVROLET CAVALIER

TL*THE CONTACT OWNS A 2002 CHEVROLET CAVALIER. THE ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS INFORMED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS CHARGED $600 FOR THE REPAIR. SHE TOOK A LONG TRIP AND THE LIGHT DID NOT ILLUMINATE. ON A SHORTER TRIP, THE ENGINE LIGHT BEGAN ILLUMINATING INTERMITTENTLY AGAIN AND THE VEHICLE OVERHEATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. WHILE DRIVING 10 MPH TO THE DEALER, THE ENGINE FAILED AND THE DEALER STATED THAT THE REPAIR WOULD COST $5,000 AND COULD NOT GUARANTEE THAT THE VEHICLE WOULD ACTUALLY BE REPAIRED. THE CONTACT LEARNED THAT THE HEAD FAILED BEFORE AT 28,000 MILES. SHE BELIEVES THAT HER VEHICLE WAS MIS-DIAGNOSED THE FIRST TIME. THE CURRENT AND FAILURE MILEAGES WERE 54,000. UPDATED 01-10-08. *KB 12/31/07. *JB