NHTSA Complaint #10211162 — 1996 JEEP CHEROKEE

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10211162
Vehicle	1996 JEEP CHEROKEE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	August 9, 2005
Date Filed	December 7, 2007
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE STEERING GEAR BOX FAILED ON NUMEROUS OCCASIONS. IT WAS DISCOVERED THAT THE FRAME WAS CRACKED. THE MANUFACTURER STATED THAT ONLY ONE OF FOUR RECALLS WERE FOUND IN THEIR SYSTEM THAT WERE COMPARABLE TO THEIR RECALLS. WHILE TURNING THE VEHICLE AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD POP. SHE HAS REPLACED THIS UNIT THREE TIMES, TOTALING $1,000. THE MANUFACTURER HAS NOT OFFERED ANY ASSISTANCE WITH THE REPAIR COSTS AND STATED THAT THEY DO NOT HONOR THE RECALL. THE NHTSA CAMPAIGN ID NUMBER IS 97V069000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS 106,797. UPDATED 03/06/08. *LJ

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