NHTSA Complaint #10210947 — 2003 TOYOTA SEQUOIA

TL*THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE DOOR HANDLE BROKE OFF THE INSIDE OF THE VEHICLE, WHICH PREVENTED HIM FROM EXITING THE VEHICLE. WITHIN A YEAR, THE REMAINING FOUR DOOR HANDLES HAVE BROKEN, INCLUDING THE HANDLE ON THE HATCHBACK. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE HOWEVER; THIS WAS NOT INCLUDED IN THE WARRANTY. THE CONTACT SUBMITTED A COMPLAINT TO THE MANUFACTURER. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE 35,000.