NHTSA Complaint #10210854 — 2003 FORD TAURUS

I PURCHASED AN 03 FORD TAURUS 5 MONTHS AGO FROM A FORD DEALERSHIP IN PA. UPON THE WINTER SEASON'S ARRIVAL, I TURNED ON MY HEAT TO HEAR A LOUD SQUEAKING NOISE. I TOOK MY CAR TO A REPAIR SHOP WHERE I WAS TOLD THAT MY BLOWER MOTOR WAS FULL OF WATER DUE TO A FAULTY COWL ON THE CAR. I WAS TOLD THAT FORD WAS AWARE OF THIS DEFECT, AND THAT IT WAS SEMI COMMON, BUT THAT FORD WAS NOT GOING TO COVER IT UNDER A RECALL. I WAS ALSO INFORMED THAT I WOULD HAVE TO PAY 500.00 TO REPLACE THE COWL, THE BLOWER MOTOR AND A RESISTOR. I CALLED FORD TO VOICE MY ANGER ABOUT THE SITUATION AND THEIR RESPONSE WAS THERE WERE BASICALLY NOT ENOUGH COMPLAINTS AND THAT IT WAS NOT SERIOUS ENOUGH TO WARRANT A RECALL. I DISAGREE. I DRIVE MY 1 YEAR OLD DAUGHTER AROUND IN THE CAR. I AM UNABLE TO DEFROST MY WINDSHIELD BECAUSE OF THIS, AND CAN OFTEN NOT SEE OUT OF MY WINDER WITHOUT ROLLING THEM DOWN TO LET THE FOG LIFT OFF THE WINDOWS. THIS IS UNACCEPTABLE. SOMEONE COULD DIE AS A RESULT OF THIS DEFECT. FORD MUST BE HELD RESPONSIBLE FOR THIS. THERE WAS AN APPARENT RELATED RECALL, BUT FORD STILL DID NOT AND WILL NOT TAKE ACTION. 03V087000 <--- RECALL. *TR