NHTSA Complaint #10210604 — 2001 FORD FOCUS ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10210604
Vehicle	2001 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	December 15, 2003
Date Filed	November 30, 2007
Mileage	52,474 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER ADDING FUEL. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE OCCURRED ON DECEMBER 15, 2003 AND RECURRED APPROXIMATELY THREE WEEKS AGO. THE IGNITION LOCK ASSEMBLY SWITCH WAS REPLACED. THE COST TO REPAIR THE VEHICLE WAS $433 AT THE OWNER'S EXPENSE; HOWEVER, THE FIRST REPAIR WAS COVERED BY THE WARRANTY. THE IGNITION SWITCH SHOULD NOT FAIL AFTER THREE YEARS. THE FORD MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST BECAUSE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 52,474 AND CURRENT MILEAGE WAS 52,732.

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#10522045 — June 27, 2013 — TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY BROKE OFF IN ...

#10486503 — November 29, 2012 — ATTEMPTED TO START MY CAR. INSERTED KEY INTO THE IGNITION AND A WARNING CHIME BEGAN. STEERING WHEEL WAS LOCKED AND I ...

#10465517 — July 13, 2012 — TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE KEYS BECAME STUCK IN THE IGNITION CYLINDER AND CO...

#10419709 — August 16, 2011 — I PUT THE KEY IN THE IGNITION TO START THE CAR AND THE KEY WOULD NOT TURN AND MY STEERING WHEEL LOCKED UP. I SPOKE A ...

#10379360 — January 27, 2011 — I HAVE HAD MY FOCUS NOW FOR ONLY ABOUT 3 YEARS, & HAVE HAD MORE PROBLEMS THAN I HAVE HAD WITH ANY OTHER VEHICLE I HAV...

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