NHTSA Complaint #10210345 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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1 Injury Vehicle Towed

Complaint Details

ODI Number	10210345
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	November 25, 2007
Date Filed	November 29, 2007
Mileage	35,500 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

WE HAVE A 2005 TOYOTA SIENNA XLE LIMITED AWD MINIVAN WITH A POWER LIFT-GATE. EARLIER THIS WEEK, AFTER OPENING THE LIFT-GATE VIA THE POWER REMOTE, THE DOOR IMMEDIATELY SLAMMED DOWN. MY WIFE WAS RETRIEVING ITEMS FROM THE TRUNK AND WAS HIT BY THE FALLING DOOR. THIS IS A VERY HEAVY DOOR, AND MY WIFE HURT HERSELF TRYING TO HOLD IT OPEN, WHILE GETTING OUT FROM UNDER IT. THE LIFT-GATE OPENS UNDER POWER, BUT NOW WILL NOT STAY OPEN, AND SLAMS SHUT EVERY TIME. WE HAVE SINCE SHUT OFF THE POWER FEATURE, AND ONLY USE THE LIFT-GATE WHEN TOGETHER. SOMEONE HOLDS IT OPEN, WHILE THE OTHER LOADS OR UNLOADS THE TRUNK. IT IS TOO HEAVY TO HANDLE ALONE. *TR

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