NHTSA Complaint #10210183 — 1997 DODGE GRAND CARAVAN

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FLUID HAS DRAINED INTO THE BRAKE SYSTEM. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND NO RECALLS WERE ISSUED. THE CONTACT NOTIFIED THE DEALER MONTHS LATER AND THEY STATED THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V215000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). HE TOOK THE VEHICLE TO ANOTHER MECHANIC AND THEY DISCOVERED FLUID LEAKING INTO THE RESERVOIR OF THE SERVICE BRAKES FROM THE MASTER CYLINDER; HOWEVER, NO FLUID WAS LEAKING. AS A RESULT, THE FLUID BEGAN TO ENTER INTO THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 113,000. UPDATED 12/31/07 *BF THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, HE REALIZED HE DIDN'T HAVE NORMAL BRAKING POWER. THE PEDAL WENT ALL THE WAY TO THE FLOOR. UPDATED *JB