NHTSA Complaint #10210158 — 2007 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10210158
Vehicle	2007 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 18, 2007
Date Filed	November 28, 2007
Mileage	2,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING 5 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE WOULD SURGE FORWARD WHILE STOPPED. THE DEALER INSPECTED THE VEHICLE ON FIVE OCCASIONS AND THEY STATED THAT THE TRANSMISSION CAUSED THE FAILURE; HOWEVER, THEY WERE UNABLE TO REMEDY THE FAILURE. AS OF NOVEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 2,400 AND CURRENT MILEAGE WAS 3,588.

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