NHTSA Complaint #10210032 — 2002 DODGE RAM 1500

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10210032
Vehicle	2002 DODGE RAM 1500
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	November 1, 2006
Date Filed	November 27, 2007
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL IS BEGINNING TO SHATTER IN SEVERAL DIFFERENT PLACES, LEADING TO THE AIR BAG. HE STATED THAT THE AIR BAG WILL EVENTUALLY DEPLOY. THE DEALER ACCUSED HIM OF TIGHTENING THE SCREWS TOO TIGHTLY UNDERNEATH THE INSTRUMENT PANEL; HOWEVER, THE CONTACT STATED THAT HE HAS NEVER TOUCHED THE INSTRUMENT PANEL IN THAT REGARD. OTHER DEALERS HAVE STATED THAT THIS IS A COMMON OCCURRENCE WITH THIS MAKE AND MODEL. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 79,199.

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