NHTSA Complaint #10209983 — 2000 BUICK BUICK

I AM VERY UPSET WITH MY 2000 BUICK LESABRE. TODAY, THE WINDOW ON THE PASSENGER SIDE WENT DOWN AND WOULD NOT COME BACK UP. THIS IS THE 6TH, YES 6TH WINDOW THAT HAS BROKEN ON THIS VEHICLE. THE FIRST 2 WERE COVERED UNDER THE WARRANT. THE LAST 3 WERE NOT, WE HAD TO PAY FOR THEM TO BE REPLACED. NOW, IT HAS OCCURRED AGAIN. MY HUSBAND WENT BY THE DEALER TODAY TO SEE HOW MUCH JUST THE PART WOULD COST TO SEE IF HE DID IT HIMSELF WE COULD SAVE MONEY. THEY WANT $384 FOR JUST THE PART, THE LABOR WASN'T INCLUDED. WE CALLED AUTOZONE AND NAPA TO SEE HOW MUCH THEY CHARGE, WHICH IS MUCH LESS. ANY WHERE BETWEEN $130 - $180. I CONTACTED BUICK DIRECTLY WHEN THIS FIRST START OCCURRING AND THEY WERE NOT SUPPORTIVE AT ALL. THE REALLY DON'T CARE. SINCE THE FIRST COUPLE WERE COVERED. THEY TOLD ME THAT I SHOULD HAVE BOUGHT THE EXTENDED WARRANTY. EVEN SINCE THE 3RD WAS RIGHT AFTER MY 3YRS WAS UP. I HAVE DONE ALOT OF SEARCHING ON THE WEB AND FOUND A WEBSITE WITH OVER 100 PEOPLE WHO HAVE HAD THE SAME PROBLEMS. I AM SURE THAT THERE ARE THOUSANDS, AND THOUSANDS OF PEOPLE JUST LIKE ME AND MANY OTHER WEBSITES. GM NEEDS TO OWN UP TO THIS DEFAULT "POWER WINDOW REGULATOR" AND RECALL THESE CARS FOR A PART THAT WORKS AS IT SHOULD. I HAVE INCLUDED THE WEBSITE WHERE A FOUND YOUR WEBSITE INFORMATION ALONG WITH MANY, MANY OTHER VERY UNHAPPY LESABRE OWNER. *TR