NHTSA Complaint #10209862 — 2002 JEEP GRAND CHEROKEE VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10209862
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	November 25, 2007
Date Filed	November 25, 2007
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

WHILE VEHICLE WAS PARKED, DRIVER SIDE WINDOW FELL, AND POWER WINDOW CONTROL FAILED TO RAISE THE WINDOW. IT IS NOW STUCK IN THE HALF-OPEN POSITION, PENDING REPAIR. MY RESEARCH SHOWS THAT THIS IS A COMMON RECURRING PROBLEM AMONG JEEP OWNERS, AND THAT THE REPAIR IS APPROX. $400 FOR EACH INCIDENT. GIVEN THE HUNDREDS OF OWNER REPORTS I HAVE SINCE DISCOVERED FOR THIS EXACT PROBLEM, CHRYSLER SHOULD ISSUE A RECALL TO BOTH IMPROVE THE QUALITY OF THE PART(S) AND REMEDY THE PROBLEM. *TR

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