NHTSA Complaint #10209155 — 2007 BUICK LUCERNE ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10209155
Vehicle	2007 BUICK LUCERNE
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	September 11, 2007
Date Filed	November 16, 2007
Mileage	232 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHEN THE VEHICLE IS IN A DARK AREA, THE INSTRUMENT PANEL ILLUMINATES. WHEN THE VEHICLE IS IN A WELL LIT AREA, THE SPEEDOMETER, ODOMETER, AND GEAR SHIFT GAUGES ARE DISPLAYED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A MANUFACTURER DEFECT. THE MANUFACTURER INFORMED THE DEALER TO REPLACE THE ENTIRE CLUSTER. THE DEALER PERFORMED THE REPAIR, BUT THE FAILURE STILL EXISTS. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 1,200 AND FAILURE MILEAGE WAS 232.

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