NHTSA Complaint #10208925 — 2006 TOYOTA MATRIX SUSPENSION

Complaint Details

ODI Number	10208925
Vehicle	2006 TOYOTA MATRIX
Component	SUSPENSION
Date of Incident	November 13, 2007
Date Filed	November 14, 2007
Mileage	18,001 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

VEHICLE WAS TAKEN TO DEALER FOR SERVICE TO INVESTIGATE A LOUD VIBRATION NOISE COMING FROM THE TIRES AS LONG AS VEHICLE WAS ROLLING. THE CAR HAS ABOUT 18,000 MILES ON IT. ALL FOUR TIRES WERE SEVERELY CUPPED. THE DEALER CONTACTED THE FACTORY REFERENCE THE TIRES AND THE FACTORY RECOMMENDED THE TIRES BE REPLACED. ALL FOUR TIRES WERE REPLACED AND WERE ALIGNED TO SPEC. UPON LEAVING THE DEALER SERVICE CENTER A NEW TIRE NOISE WAS NOTICED. IT WAS NOT THE SAME VIBRATION NOISE BUT A LOUD ROAR AS LONG AS THE TIRES WERE ROLLING. *TR

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