NHTSA Complaint #10208454 — 2004 NISSAN ALTIMA

ON 10/9/2007 I TOOK THE VEHICLE INTO SHEEHY NISSAN TO HAVE IT REPAIRED FOR THE KNOWN RECALLS. ON 10/11/2007 I RETRIEVED MY VEHICLE FOR SHEEHY NISSAN AND WAS TOLD BY ALAN SHURKIN THE ISSUE WITH THE ECM REPROGRAMMING HAD BEEN CORRECTED. ABOUT 20 MINS AFTER LEAVING SHEEHY NISSAN LOT MY CAR AGAIN STALLED AND STOPPED RUNNING. ON 10/14/2007 I CALLED ALAN SHURKIN @ SHEEHY NISSAN AND TOLD HIM THAT MY VEHICLE WAS HAVING THE SAME PROBLEM AND I THOUGHT THAT IT WAS DUE TO THE RECALL I WAS TOLD BY ALAN THAT IT WOULD BE A SERVICE CHARGE TO REPAIR IT AGAIN. I HAVE BEEN DRIVING THIS VEHICLE FOR ABOUT THREE WEEKS NOW WITH THE CONSIST STOP AND GO ROUTINE. I WAS ADVISED BY A FRIEND TO CALL NISSAN NORTH AMERICA BACK LETTING THEM KNOW WHAT MY PROBLEM WAS. ON 11/6/2007 I PLACED A CALL TO NISSAN NORTH AMERICA. I EXPRESSED MY CONCERNS WITH THE REP WHO TOOK MY CALL SHE DID A LITTLE RESEARCH AND STATED TO ME THAT IT SEEMED THE ISSUE I WAS STILL HAVING WAS PERTAINING TO THE RECALL FOR THE ECM AND THAT SHE NEED TO FORWARD ME TO A REGIONAL RESEARCH REP. I WAS FORWARDING TO THE REGIONAL RESEARCH REP WHO STATED TO ME THAT THEY HAD TO LOOK IN TO THE PROBLEM FURTHER AND THAT SOMEONE WOULD BE IN CONTACT WITH ME WITHIN 24 HOURS. *TR