NHTSA Complaint #10208137 — 2006 FORD EXPLORER

WE OWN A 2006 FORD EXPLORER, AND ITS TRANSMISSION SLIPS, GETS CONFUSED DURING DOWNSHIFTS, AND NOW HAS DEVELOPED A LURCH FORWARD WHEN COMING TO A STOP. I HAD IT IN THE DEALERSHIP, WHEN THE SHIFT LEVER BROKE AND I WAS TOLD THAT THIS IS "NORMAL" BUT FORD IS WORKING ON A PROGRAM FOR THE COMPUTER THAT THEY ARE RELEASING IN MID NOVEMBER. FIRST OF ALL, IF THIS IS NORMAL WHY IS THIS THE SECOND ATTEMPT AT CREATING A FIX FOR A "NON-EXISTENT" PROBLEM WITH A "NORMALLY FUNCTIONING TRANSMISSION." FORD INSTRUCTED THE DEALERSHIPS TO LET IT BE UNTIL THE NEW "PROGRAM" COMES OUT IN NOVEMBER. WHERE EXACTLY DOES THAT LEAVE THE CONSUMER, I HAVE A TRANSMISSION THAT HAD HAS BEEN SLIPPING IN GEAR AND MIS-SHIFTING FOR THOUSANDS OF MILES AND A 60,000 MILE WARRANTY. IF THIS DOESN'T BECOME MORE OF A SAFETY CONCERN, WHICH I AM AFRAID IT WILL, I WILL LIKELY HAVE INCREASED TRANSMISSION PROBLEMS DOWN THE ROAD BECAUSE OF IT. PLUS, NEVERMIND THIS CURRENT MODEL EXPLORER WILL NOW HAVE A SIGNIFICANTLY LOWER RESALE VALUE AS THESE TYPES OF COMPLAINTS INCREASE. PLEASE HELP! THIS WAS A LARGE INVESTMENT TO MAKE, AND NOW I WILL HAVE TO PAY THE CONSEQUENCE FOR FORDS FAILURE. *TR