NHTSA Complaint #10207891 — 2002 JEEP GRAND CHEROKEE VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10207891
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	October 15, 2007
Date Filed	November 4, 2007
Mileage	88,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I HAVE OWNED MY 2002 JEEP GRAND CHEROKEE FOR 2 YEARS NOW. OVERALL I HAVE LOVED THE CAR BUT TWO WEEKS AGO ON THE WAY HOME THE DRIVER'S WINDOW JUST DROPPED INTO THE DOOR. THINKING THAT WAS ODD AND A RARITY WE CONTINUED HOME. LATER THAT EVENING THE LEFT PASSENGER WINDOW DID THE EXACT SAME THING. I DECIDED THAT THIS WASN'T A RARITY BUT SOME SORT OF DEFECT AND TURNED TO THE INTERNET TO FIND OUT WHAT I SHOULD DO ABOUT THE PROBLEM. TO MY DISMAY I FIND THAT THERE ARE LOTS OF PEOPLE THAT HAVE RUN INTO THE EXACT SAME PROBLEM AND THAT IT IS BECAUSE OF A PISS POOR DESIGN THAT JEEP DOESN'T WANT TO FIX. EVEN MORE TO MY DISMAY I FIND THAT NOT ONLY DOES JEEP NOT WANT TO FIX THE ISSUE THAT WANT TO CHARGE $450 PER WINDOW TO FIX IT. *JB

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